Wholesale Terms & Conditions
Wholesale Terms & Conditions
1. Introduction
Welcome to Livewell Nutrition UK and OLC Luxury Cosmetics wholesale services. These Terms & Conditions govern the use of our websites, products, and wholesale services. By accessing our websites or placing an order, you agree to comply with these terms. Throughout this document, “we”, “our”, and “us” refer to Livewell Nutrition Ltd and OLC Luxury Cosmetics.
2. Wholesale Eligibility
Wholesale accounts are intended for approved retailers, distributors, salons, spas, pharmacies, wellness businesses, and other trade customers. We reserve the right to approve, reject, suspend, or terminate wholesale accounts at our discretion.
3. Minimum Order Requirements
Minimum order quantities and wholesale pricing may apply to selected products. Wholesale prices are exclusive of VAT unless otherwise stated.
4. Orders & Payment
Orders are subject to acceptance and product availability. Full payment may be required before dispatch unless otherwise agreed in writing. We reserve the right to cancel or refuse orders where necessary.
5. Shipping & Delivery
Customers are responsible for providing accurate delivery information. Delivery timeframes are estimates only and delays caused by couriers, customs, or force majeure events are outside our control.
6. Damaged, Missing, or Incorrect Items
Customers must notify us within 48 hours of delivery if goods are damaged, missing, or incorrect. Photographic evidence may be required before claims are processed.
7. Returns & Refunds
Due to hygiene and safety regulations, cosmetic, skincare, and supplement products cannot be returned once opened or used. Approved returns must be unopened and authorised in writing.
8. Product Information & Disclaimer
Product descriptions and images are provided for general informational purposes only. Our products are not intended to diagnose, treat, cure, or prevent any disease unless permitted under applicable law.
9. Intellectual Property
All logos, images, packaging, branding, graphics, and website content remain the intellectual property of Livewell Nutrition Ltd and OLC Luxury Cosmetics.
10. Private Label & Custom Orders
Custom and private-label orders may require deposits, minimum order quantities, and extended lead times. Deposits are non-refundable once production begins.
11. Limitation of Liability
We shall not be liable for indirect losses, delays outside our control, allergic reactions, or misuse of products. Customers should review ingredients carefully.
12. Privacy & Data Protection
Customer information is processed in accordance with UK data protection laws and used only for legitimate business purposes.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall fall under the jurisdiction of the courts of England and Wales.
14. Amendments
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
15. Contact Information
Livewell Nutrition UK: https://livewellnutritionuk.com
OLC Luxury Cosmetics: https://olccosmetics.co.uk
